Return Policy

At Del Marco Inc., we strive to ensure that you are completely satisfied with your purchase. Since our products are food items, they are not exchangeable, and all sales are final. However, your satisfaction and health are our top priorities, and we are here to assist you with any concerns you may have.

- Final Sales: All sales are final. We do not issue refunds for any purchases made on our website.

- Our Commitment: We are dedicated to providing high-quality products and excellent customer service. If you have any issues with your order, please contact us immediately, and we will do our utmost to resolve them to your satisfaction.

- Health and Safety: Your health and safety are our priority. We adhere to strict quality standards to ensure that our products are safe for consumption.

- Report Issues Promptly: If you receive a damaged or defective product, please contact our customer service team within 1 day of delivery. Provide photos of the damaged item and your order details to help us resolve the issue quickly.

- Replacement or Refund: Upon verification of the damage or defect, we will offer a replacement or a store credit, at our discretion. Refunds are only considered in cases of severe product defects that cannot be rectified.

- Contact Us First: To initiate a return, exchange, or refund request, please contact our customer service team at info@del-marco.com . Provide your order number, the reason for the request, and any supporting information.

- Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

- Non-Exchangeable Items: Due to health and safety regulations, our food products are not eligible for exchanges. We encourage you to contact us with any concerns or questions regarding your order.

- Policy Updates: We reserve the right to update or modify this return policy at any time. Changes will be effective immediately upon posting on our website. Please review this policy periodically for any updates.

If you have any questions about our return policy or need assistance with a return, please contact us:

Thank you for choosing Del Marco Inc. We are here to ensure your satisfaction and look forward to serving you with our premium seasoning products.