Shipping & Payment Info

At Del Marco Inc., we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand our shipping procedures and expectations.

- Shipping estimates provided are approximate and not guaranteed. We strive to dispatch your order as quickly as possible, but actual delivery times may vary.

- Most of our USPS Ground Advantage® are delivered by the USPS. Due to increased package volume and decreased revenue, USPS economy shipping services may experience delays. We appreciate your patience and understanding.

- We offer shipping to countries beyond the United States. International shipping rates and delivery times will vary based on the destination.

- Orders are processed within 1-2 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

- Shipping costs are calculated at checkout based on the weight and destination of your order. Free shipping promotions, if available, will be applied automatically at checkout.

- While we strive to meet our estimated delivery times, delays can occur due to unforeseen circumstances such as weather, holidays, or carrier delays. We are not responsible for delays caused by shipping carriers.

- If your package is lost or damaged during transit, please contact our customer service team within 1 day of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

We aim to make the payment process as seamless and secure as possible. Please review our payment policy for details on accepted payment methods and procedures.

- We accept all major debit and credit cards including MasterCard, Visa, American Express, and Discover.

- We may also accept other third-party checkout payment methods.

- Our website uses secure encryption technology to protect your payment information. Your payment details are processed securely, and we do not store your credit card information.

- Once your payment is successfully processed, you will receive an order confirmation email. This email will include your order details and a receipt for your records.

- Please refer to our Refund and Cancellation Policy for information on how to request a refund or cancel an order.

- In addition to single orders, we offer a subscription option for our seasonings. Customers can choose to subscribe and receive their favorite seasonings every month.

- Subscription payments are processed automatically on a recurring basis. You will receive a confirmation email with each subscription renewal.

- You can manage your subscription, update your payment information, or cancel your subscription at any time through your account on our website.

- Please note that subscription cancellations must be made at least 30 days before the next scheduled payment to avoid being charged for the upcoming month.

If you have any questions or concerns about our shipping and payment policies, please do not hesitate to contact us:

We appreciate your business and look forward to serving you with our premium seasoning products.